COMMONLY ASKED QUESTIONS

Q: How much is carriage on consumables?

A: It is free on all orders over £75, or £8.95 on all other orders.

Q: How will orders be shipped?

A: All items are sent out using Lynx's next day courier service.

Q: What is the privacy policy regarding Sparks customers personal information?

A: Sparks under know circumstances share customer information with third parties.

Q: What rate of tax does the Sparks web site use?

A: For purchases made in the UK, VAT is charged at 15%. For all EU countries tax is exempt and there will be know charge. All other countries will be advised via email concerning the tax rate that is applicable to their location and will only be charged once the customer has been informed.